Maktabi Legal Extension Privacy Policy

Scope and purpose

This policy applies to the Maktabi Legal Chrome Extension provided by Excellent Performance Information Technology Company, the owner of Maktabi. The extension enables authorized professional users to select and import legal records from Najiz into their organization’s Maktabi account.

Data processed by the extension

Depending on the records and documents selected by the user, the extension may process:

• Maktabi login identifier, password, and one-time verification code for authentication.
• Maktabi session token, user name, tenant, and permitted-office information.
• Najiz account identifier and display information needed to identify the active portal session.
• Case numbers, statuses, classifications, courts, judicial departments, claims, descriptions, and dates.
• Names of parties and representatives, identity or registration numbers, nationality, and available contact information.
• Hearings, judgments, enforcement requests, decisions, powers of attorney, and related financial amounts.
• Selected legal documents, including hearing minutes, judgment instruments, and powers of attorney.
• Import preferences, limited cached portal information, pending-document queue state, and technical errors needed to complete or explain an import.

How data is collected

Data is obtained from information entered by the user, the user’s Maktabi account, and Najiz pages and API responses available through the user’s active Najiz session. Collection occurs only when required to authenticate, display available records, or perform an action requested by the user. The extension does not collect browsing history outside the supported Najiz and Maktabi domains.

How data is used

Data is used only to authenticate the user; enforce tenant, office, and record access; show selectable records; match Najiz parties to Maktabi clients or linked contacts; create or update selected records; attach selected documents; prevent duplicate imports; resume incomplete document operations; and show import progress, validation errors, and results.

Najiz session and Chrome permissions

The extension sends requests directly to Najiz through the user’s existing authenticated browser session. It does not request the Chrome cookies permission and does not independently read cookie values. Chrome local storage retains the Maktabi session and limited operational data described below. Browser notifications communicate import progress or results.

Storage and retention

The extension may store the Maktabi authentication token, basic account information, user preferences, selected-office context, limited cache data, and pending-document state in Chrome local extension storage. Passwords and one-time verification codes are transmitted for authentication and are not intentionally retained there after authentication. Imported records and selected documents are stored in the organization’s Maktabi tenant and remain subject to that organization’s retention and access policies. Local extension data remains until logout, browser-data clearing, or extension removal, subject to Chrome storage behavior. Data is transmitted over HTTPS.

Data sharing and recipients

Data is disclosed only as necessary to provide the requested service. Recipients are:

• Maktabi and the user’s Maktabi organization, for authentication and storage of selected legal records.
• Authorized users within the same Maktabi tenant, according to tenant, office, and record-level controls.
• Najiz, when requests are sent using the user’s active session to retrieve selected records and documents.
• MongoDB Atlas, where used to host Maktabi database records and base64-backed legal documents.
• Alibaba Cloud Object Storage Service (OSS), where used to store uploaded files and attachments.
• Contracted infrastructure providers acting on Maktabi’s instructions solely for server hosting, security, backup, and service delivery.
• Government or legal authorities only when disclosure is required by applicable law.

No sale, advertising, or unrelated use

Maktabi does not sell extension data, share it with advertisers or data brokers, or use it for advertising, behavioral profiling, credit assessment, or purposes unrelated to providing and securing Maktabi services.

Security

Maktabi applies safeguards including HTTPS transmission, authenticated API access, tenant isolation, office restrictions, and record-level authorization. No electronic storage or transmission method is completely secure. Users are responsible for protecting access to their Chrome profile, Najiz account, and Maktabi account.

User choices and deletion

Users choose which available records to import and may exclude other records, cancel pending document operations, log out, clear extension storage, or uninstall the extension. Users may request access to, correction of, or deletion of data stored in Maktabi through their organization’s administrator or Maktabi support. Clearing local extension data does not automatically delete records already imported into Maktabi.

Children

The extension is intended for authorized professional users and is not directed to children.

Policy changes

This policy may be updated when extension functionality or data practices change. Material updates will be published on this page with an updated effective date. Last updated: November 11, 2026.

Contact us

For privacy questions or data requests, contact Excellent Performance Information Technology Company at info@epistc.com, via WhatsApp at +966 50 000 1321, or at 3775 Al Madinah Al Munawwarah Road, Al Salamah District, 8198, Jeddah 23437, Saudi Arabia.